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A clear coordination path

How Carevia Coordinates Your China Care Journey

Carevia helps international patients prepare and coordinate a hospital enquiry. We keep the process clear while hospitals and doctors retain responsibility for clinical decisions.

Five steps

From enquiry to visit planning

Every enquiry follows the information and confirmation available at that time.

  1. Submit your records

    Start a Case Review with the information you are ready to share. Carevia performs an initial non-clinical review for information completeness and coordination fit. Files are optional, and this review is not a diagnosis, medical triage, or a treatment recommendation.

  2. Help contact suitable providers

    Carevia helps contact suitable hospitals or clinics in China and coordinates the relevant confirmed services, subject to provider review and availability.

  3. Receive hospital feedback

    We share the hospital's response when it is available. Clinical decisions belong to hospitals and doctors, including whether further information or an in-person assessment is needed.

  4. Plan your China visit

    After confirmed hospital feedback, Carevia can explain the practical next steps for planning a visit to China.

  5. On-the-ground support

    Travel, translation, accommodation, and local support are coordinated only when they have been expressly confirmed for your visit.

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Fee transparency

No Referral or Intermediary Fees

Carevia does not charge patients hospital referral or intermediary fees.

All hospital fees are explained clearly and paid directly to the receiving hospital. Carevia does not collect or add a markup to hospital fees.

Begin with your information

Ready to start the process?

Send what you have, and we will explain the next non-clinical coordination step.